American Airlines eVouchers Terms and Conditions

General Terms and Conditions

eVouchers will not be replaced if lost or stolen.

eVouchers are non-refundable, non-transferable.

eVouchers are non-returnable and may not be redeemed for cash, check or credit, except where required by law.

eVouchers are void if purchased, sold or bartered.

eVouchers are void if used for commercial or promotional purposes.

eVouchers cannot be reissued past the expiration date.

eVouchers have no implied warranties.

eVouchers are void if purchased, sold, advertised for sale or bartered.

Except where prohibited by law, American Airlines reserves the right to refuse, void, cancel, reject or hold for review any eVouchers mistakenly issued in an incorrect denomination or issued or procured, directly or indirectly, in connection with fraudulent actions, fraudulent claims, compensation abuse or in connection with any violation of these terms and conditions.

American Airlines is not responsible for honoring invalid eVouchers.

Redeeming eVouchers

eVouchers are redeemable toward the purchase of air travel wholly on flights operated by American Airlines and the American Eagle® carriers for itineraries sold and originating in the U.S., Puerto Rico and U.S. Virgin Islands. AA eVouchers are also available for payment of air travel on any oneworld® partner or AA* Codeshare flight. They cannot be used for payment of air travel on any other airline. Flights sold or originating outside the U.S., Puerto Rico or U.S. Virgin Islands or operated by other carriers are not eligible.

eVouchers are redeemable online at or by calling American Airlines Reservations. eVouchers cannot be redeemed at airport ticket counters or travel agents.

Up to eight eVouchers may be redeemed in a single transaction or purchase.

If the ticket price is greater than the value of the eVoucher(s), the difference may be paid only with a credit, debit or charge card with a billing address in the U.S., Puerto Rico or U.S. Virgin Islands. If the ticket price is less than the value of the eVoucher(s), the unused portion will remain on the eVoucher until it is decreased to zero, at which time the eVoucher will be deactivated.

eVouchers are redeemable toward the purchase of the base air fare and directly associated taxes, fees and charges that are collected as part of the fare calculation. eVouchers may not be used for products and/or services that are sold separately, such as upgrades; Admirals Club® membership enrollments or One-Day Passes; excess baggage fees; pet fees; unaccompanied minor fees; oxygen fees; Preferred Seats charges; ticketing fees for transactions processed through American Airlines Reservations; taxes, fees or charges payable in connection with AAdvantage® award travel; American Airlines VacationsSM or non-flight products and/or services sold by American Airlines.

eVouchers cannot be combined with the value of an existing ticket to fund the purchase of a new ticket.

eVouchers will not be accepted if the eVoucher number is invalid or cannot be found within the American Airlines system.

Lost or stolen eVouchers will not be replaced. This may include inadvertent deletion, forwarding or access of the email containing your eVoucher number. Please guard the eVoucher number and pin as you would cash.

American Eagle® service is operated by Envoy Air Inc., SkyWest Airlines, Inc., ExpressJet Airlines, Inc., or Republic Airline Inc.

American Airlines, AAdvantage, Admirals Club, American Eagle and American Airlines Vacations℠ are trademarks of American Airlines, Inc.

oneworld is a trademark of oneworld Alliance, LLC